We currently accept PayPal, Credit Cards (Visa, MasterCard, American Express, Discover, JCB, Diners Club, Maestro, UnionPay), and Installment Payments (afterpay, Klarna, Affirm). For full payment terms and disclosure requirements, please see Affirm disclosures: https://www.affirm.com/disclosures

A confirmation email will be sent once your order is completed. Please check your SPAM folder if you don’t see it.

If your order shows "unfulfilled", this means your order is being processed and has not been shipped yet. Once your order ships, it will be marked as 'Fulfilled' and you will receive an email confirmation with your tracking number
Most of the time, the shipping carrier takes a few business days to register your shipment status. If your tracking number isn’t updating or working at all, please contact us at customerservice@beetlesgel.com.

No worries! Sometimes orders are shipped in more than one package, even if you only see one tracking number. The remaining items are still on the way and usually arrive within 2–3 days.If you don’t receive them after that, please contact us at customerservice@beetlesgel.com, and we’ll be happy to help

If your order is unfulfilled, you can cancel or modify it by emailing our customer service team at customerservice@beetlesgel.com.
Just a quick heads-up: once an order is placed, our super speedy team jumps into action, which means once your order has been shipped, it can't be modified or canceled.
No worries, though. If your purchase isn’t perfect, we’ve got you covered with our fabulous 30-day return policy. You can easily return any new items if they’re not completely to your liking.

At the moment, we are only able to ship orders within the United States (excluding American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands, Hawaii, and Alaska).
Thanks so much for loving us! We would love to (and dream of!) getting our beautiful nail products to you wherever you are, and we're definitely working actively to make that happen. Stay tuned for updates!

Our shipping costs are calculated based on the weight of your order and your delivery destination. You'll be able to see the exact shipping fee calculated for your order during the checkout process before you complete your purchase.

Customers are responsible for all Duties, Taxes, and/or VAT imposed by their countries when shipping internationally.

Our super speedy team will process your order in 1-2 business days, and it typically arrives in 1-7 business days once shipped. We appreciate your patience and can't wait for you to enjoy your manicure moments!

We hate when this happens! Please make sure you check your front door, neighbors, and your mailbox. Some carriers may mark a package as delivered, but in fact, they won't deliver it until the following day. If it has been more than 3 business days, contact us at customerservice@beetlesgel.com. We'll take care of it!

Don't worry! If your package was damaged during shipment, please take a picture and contact us at customerservice@beetlesgel.com ASAP! We'll definitely replace it for you immediately.

Welcome to BEETLES! Subscribe to our newsletter and get 10% off your first order! You'll also be the first to know about new product launches, exclusive deals, and beauty tips.

All promotion-specific terms and conditions are listed in the promotion details. Generally, discounts cannot be combined, applied to previous purchases, or used for gift cards unless otherwise stated.

Yes! We have several ways to save:
- Volume Discounts: Save more when you buy more. Discounts automatically apply at checkout when you purchase multiple items.
- Seasonal Sales: Watch for our major sales during Black Friday, Cyber Monday, and other holiday seasons.
- Clearance Section: Find deeply discounted items in our clearance section year-round.

The best ways to stay informed are:
- Subscribe to our email newsletter
- Follow us on social media (@beetlesgelpolish)
- Enable push notifications from our website
- Regularly check our website's banner for current promotions

Yes! Join our Beetles Rewards program to earn points on every purchase, get birthday surprises, and unlock exclusive member-only discounts. Points can be redeemed for discounts on future orders.

Absolutely! We provide tiered pricing for salons, nail technicians, and resellers. Contact our wholesale team at customerservice@beetlesgel.com for custom pricing based on your volume needs.

Discount codes cannot be used in conjunction with other offers and promotions.
Here are the most common reasons:
- The code has expired
- The code hasn't been activated yet
- The minimum order value hasn't been met
- The code doesn't apply to items in your cart
- Another discount has already been applied to your order
If you're still having trouble, please contact our customer service team at customerservice@beetlesgel.com for assistance.

Our gel provides great pigment, coverage, and is long-lasting, produced by GMP factories with safe ingredients.

Gel polish lasts longer (up to two weeks) and dries quickly under a UV lamp.

Yes, absolutely! We do not test any of our products or ingredients on animals, and we do not sell in any countries that require animal testing.

Gel nails typically last two to three weeks.

Store your gel polishes in a cool, dry, out of direct sunlight area and in an upright position with the bottle lid fully screwed on. They’re best placed in a cabinet or drawer, or inside a gel polish storage case.

Yes, you can apply gel nail polish to natural nails! Gel polish is designed to work well on natural nails, providing a durable, long-lasting, and chip-resistant finish. Just make sure to properly prep your nails before application and follow the curing process under a UV or LED light to achieve the best results.

Yes, you can apply gel polish on top of dip powder or poly nail gel.

This will depend on the nail lamp you’re using. The Beetles UV/LED Nail Lamp fully cures a coat of gel polish in 30 to 60 seconds (depending on the thickness of the polish). Other LED lamps may have different times. We always recommend curing your gel polish with a Beetles Lamp to ensure your gel polish is properly cured.

Gel may become thick in low temperatures. Warm the bottle in warm water for a minute to thin it out.

Roper nail prep is essential. Ensure nails are clean and dry, and seal edges with top coat.

When your gel polish is curing under the lamp, it releases heat. Some people with thinner nail plates can be more sensitive to this heat. Also, the thicker you apply your polish, the more heat it can generate.
As Builder Gel is a thicker product, many do feel more heat spikes when applying this thickly. 
If it is getting too hot for you, simply remove your hands from the lamp for a few seconds to cool, then slowly pop your hand back in.

This may occur due to thick application, inadequate nail prep, or old UV lamps.

Ensure your lamp is suitable and cure for a minimum of 60 seconds with LED or 2 minutes with UV.

Step 1: Lightly buff off the shine from the top of the nails using a nail buffer.
Step 2: Soak a cotton ball or pad with nail gel remover and place it on top of each nail.
Step 3: Wrap the nail with aluminum foil or any nail wrap to secure and allow the remover to soak.
Step 4: Soak for a minimum of 15 minutes.
Step 5: Remove cotton and foils one at a time and gently push off gel using a removal wand. The gel should come off easily without much effort. If necessary, re-saturate cotton and rewrap fingers and soak for 5 more minutes.
Step 6: Lightly buff nails again and apply cuticle oil to hydrate and strengthen.

Method 1: Acetone-Free
Items that you need to prepare: Nail cutter ×1,  E-nail file or a file with small grit ( from 120 to 150) ×1, 180 grit nail file ×1, Buffing cubes  ×2 (one for smoothing out the nail surface, the other for polishing it) or Professional buffing cube (featuring two sides: one for smoothing and the other for polishing)  ×1
Cuticle oil (If you have)
- Step 1: Cut any extra nail length with a nail cutter. To make it easier to work with your nails later on, you'd better remove any extra length. If you wish to keep the length of your natural nails, then only trim out the poly nail gel extensions.
- Step 2: Gently rub the poly nail gel layer away. Use the e-file or the 120 grit nail file to remove most of the poly nail gel from your nails, moving from the cuticle to the tip of the nails. When using the e-nail file, you need to be careful not to take off the top layers of natural nails. Remember to set the e-file at low speed. It is fine to leave some poly nail gel on your nails. We will take care of it in the next step.
- Step 3: Remove the remaining poly nail gel. Once you have finished with the e-nail file/120 grit file, use the 180 grit file to gently buff off the remaining layers of poly nail gel. Keep in mind that at this step, you need to be very patient and careful, don’t rub too hard, otherwise, your natural nails will get damaged.
- Step 4: Smooth out and polish the nail surface with buffing cubes. Filing off the poly nail gel outlay will inevitably cause some scratches and imperfections in the nail surfaces. Use a soft buffing cube to smooth out all the scratches and imperfections.
- Step 5: Hydrate the cuticles. Applying some cuticle oil to your nails to add some moisture back to your natural nails. Gently buff the nails.
Method 2: Wrapping
Items that you need to prepare: Cuticle pusher ×1, Nail file ×1, Cotton balls, Aluminum foil sheets cut into pieces, Acetone
Step 1: Cut any extra nail length with a nail cutter.
Step 2: Buff the top layers of poly nail gel outlay. First, you need to break the seal at the tip of your fingers. If you have cut off the poly nail gel extension, then you already did that. Use the buffing cube to make the poly nail gel buffy and cloudy, so it will get removed more easily when reacting with acetone.
Step 3: Divide cotton balls into pieces that are big enough to cover your nails. Saturating them with acetone
Step 4: Foil wrapping. Cover the surface of your nails with cotton pieces soaked with acetone. Use aluminum foil pieces to wrap the top of the finger. The less air you let inside, the quicker the poly nail gel gets loosened. (*Wait for the acetone to do its job for 10-12 minutes.)
Step 5: Peel off the poly nail gel. After 10 minutes, unfold the aluminum foil pieces. At this time, the poly nail gel kind of peeled off itself. Use the cuticle pusher to gently scrape off the remaining poly nail gel, moving from the cuticle part to the tip.
Step 6: Smooth and polish the nail by buffing.

Prolonged use of gel can dehydrate nails. Cuticle oil can help.

Only shop through these official channels:
Beetles Gel Polish Official Website: www.beetlesgel.com
Amazon Beetles Gel Polish: https://www.amazon.com/stores/beetlesGelPolish
TikTok Shop Beetles Gel Polish: https://www.tiktok.com/shop/store/beetlesgelpolish/7495874241237256849 

Walmart Beetles Gel Polish: https://www.walmart.com/c/brand/beetles-gel
Temu Beetles Gel Polish:  https://www.temu.com/mall.html?_bg_fs=1&mall_id=634418228843732&goods_id=606137525093274&sticky_type=3&_x_sessn_id=ucc8y9o9nh&refer_page_name=mall&refer_page_id=10040_1783922125577_h3aqo2lddg&refer_page_sn=10040&filter_items=1%3A1&is_back=1
Not sure if your order was from us? Contact our customer care team customerservice@beetlesgel.com anytime to verify.

Look for these red flags:
❌ Suspicious URLs
❌ Unrealistically low prices
❌ Missing verified seller badges
❌ No secure checkout (HTTPS)

Please act quickly:1. Screenshot your order page and payment record2. Contact your bank or payment provider to dispute the charge3. Reach out to Beetles Customer Care (customerservice@beetlesgel.com) for a compensation request.